Shipping policy

Shipping Policy

Last updated: August 24, 2026

Thank you for shopping with Adhikal. We are committed to getting your order to you safely and as quickly as possible.

Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received.

Orders are not normally processed or shipped on Sundays and public holidays. During sales, promotions, or periods of high order volume, processing may take a little longer.

Once your order has been shipped, you will receive a confirmation with tracking information when tracking is available.

Shipping & Delivery

Delivery times depend on your location, the shipping method selected at checkout, and the shipping carrier.

Estimated delivery times are provided at checkout where available. Please note that delivery estimates are not guaranteed and may be affected by circumstances outside our control, including weather, carrier delays, holidays, customs delays, or incorrect address information.

Shipping Charges

Shipping charges are calculated and displayed at checkout based on your delivery location, order size, and available shipping options.

If free shipping is offered on selected products or orders, the applicable terms will be displayed on our website or at checkout.

Tracking Your Order

When tracking is available, you will receive your tracking details by email or through the contact information provided when placing your order.

Please allow some time for tracking information to become active after your order has been shipped.

Incorrect or Incomplete Address

Please make sure that your shipping address is correct and complete before placing your order.

If you provide an incorrect or incomplete address and the package is returned to us, additional shipping charges may apply before we can resend the order.

Delayed or Lost Orders

If your order has not arrived within the expected delivery period, please contact us so that we can help investigate the shipment.

Once an order has been handed over to the shipping carrier, delivery delays may occur that are outside of our control. We will do our best to assist you in communicating with the carrier.

Damaged Packages

If your package arrives damaged, please contact us as soon as possible with your order number and clear photographs of the package and the damaged product.

We will review the situation and work with you toward an appropriate resolution.

International Shipping

If international shipping is available for your order, additional customs duties, taxes, or import charges may apply depending on the destination country.

Any such charges are the responsibility of the customer unless otherwise stated at checkout.

Contact Us

If you have any questions about shipping or your order, please contact us through the contact information provided on the Adhikal website.

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